THIS ‘TELEFRIENDING’ SERVICE IS GIVING LGBTQ ELDERS COMPANIONSHIP WHEN THEY NEED IT | VICE

Opening Doors London offers friendship to the most vulnerable and isolated in the community by way of a weekly visit from a volunteer.

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It seems somewhat counterintuitive that a membership organization called Opening Doors London would be thriving in the middle of a pandemic. Based in central London, the charity typically does exactly what its name suggests, hosting 45 different groups and activities for LGBTQ people over age 50 each month, from film nights and creative writing workshops, to community gardening days and coffee mornings. Perhaps the most vital of all its social offerings, though, is a befriending service that gives companionship to the most vulnerable and isolated in the community by way of a weekly visit from a volunteer.

Given that a recent Stonewall report found that lesbian, gay, and bisexual people over 55 are more likely to be single and live alone, the COVID-19 outbreak has left older LGBTQ people at an even greater risk of loneliness than their peers. By the time social distancing was enforced in the U.K. on March 24, however, Opening Doors had a creative solution to the suspension of its face-to-face services: a free telefriending service. The newly launched helpline quickly began offering around 470 people on the charity’s postal list a weekly phone call with a volunteer, giving increasingly isolated members a chance to chat with someone familiar.

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